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50 Posts
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11526
March 5th, 2008 00:00
966 AIO Won't print multiple pages
Hello,
I have a 966 AIO and whenever I try to print documents with multiple pages, it will print the last page, then spit out a blank sheet, and not print anything else. I have tried resetting the defaults, but that didn't help.
Can someone please give me an adea about fixing this. It's a real pain printing 1 page at a time.
Thank you.
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Woodchux
2 Posts
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March 10th, 2008 12:00
If you are using Vista, try turning off User Account Control in user accounts. You will need to reboot. If that does not work, try changing the default data type of the print processor to NT.EMF 1.08.
-W
PudgyOne
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March 14th, 2008 08:00
Try re-installing the printer this way. It usually corrects all problems and errors you get.
How are you connected to the printer? wired of wireless?
If wired, disconnect your printer. Go to start/programs/Dell printers and un-install your printer.
Restart your computer.
Now go to drivers and downloads/select product/printers/select your printer. Download drivers, Utilities, firmware and Patches.
Install your printer. You'll be prompted when to connect it.
Install and patches next. Then the Utilities and firmware.
If wireless, fix your network first.
Update the firmware in your wireless router. Manufacturer's website, make & Model needed.
Broadcast SSID(You may want to change this to make it easier to connect)
Use WPA security
Mixed b and g mode(n if available)
Use channels 1, 6 or 11. Most devices work better on these channels.
After router is done, now setup your wireless print server/printer.
If wireless printer server is used, Plug USB cable into computer and print server. Insert the print server disk. Choose Network, then choose print server and follow the instructions.
Now setup the printer.
Now go to drivers and downloads/select product/printers/select your printer. Download drivers, Utilities, firmware and Patches.
Install your printer. Choose Network. Install the drivers.
Install any patches next.
Everything should now work.
meleke3
50 Posts
0
April 4th, 2008 19:00
Sorry it's taken so long.
I am hooked up via USB. I followed your steps and it's still doing the same thing.
Not sure what to do.
I want to say it worked fine in the beginning, but now it just kinda bites.:smileysad:
PudgyOne
11 Legend
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April 4th, 2008 22:00
Since I'm not sure what operating system you're using, this is the basic setup. If using Vista Ultimate, it could be a little bit more of a problem.
Disconnect your printer. Go to start/programs/Dell printers and un-install your printer. If using Vista, go to drivers and downloads and download the patch and install the patch. This will remove the printer and files. Be patient. When done, it should prompt you to restart your computer.
Restart your computer.
Now go to drivers and downloads/select product/printers/select your printer. Download drivers, Utilities and firmware.
Install your printer drivers. You'll be prompted when to connect it.
Then install the firmware.