1. Open the McAfee Security Center and then click on the ‘Internet and Network’
2. To the right of ‘Internet and Network’ you would see all the services that are present under it, just below that you would have a button ‘Configure’ please click on that.
3. Now you would have the Internet and Network Configuration, in this window you would have an option ‘Firewall Protection in Enabled’ to the right of that you would have a downward arrow, click on that.
4. Then click on the ‘Advanced’ button which would have a new screen up.
5. To the left of that window you would have ‘System Services’ click on it and to the right pane of the window you would have the ports listed.
6. Please check the option which is for ‘Windows File Sharing’ then click on ‘Apply’ and then ‘Ok’
I'm not entirely sure what I've done, but it now (fingers crossed) seems to work... even after the printer and PC have been turned on and off in different sequences. Maybe it was me holding the USB cable while pressing 'Print Test Page' each time that was the magic!!
Seriously though, some combination of playing with the Window File Sharing option in Mcafee, adding the IP address to McAfee and loading the Vista Wireless Adapter driver again seems to have done the job. It took a fair amount of time and swearing as there were points when it wouldn't even recognise the USB being plugged in!
Lets hope that next time I want to use it, it still remembers!
I've also had issues, I believe my corporate security filters stops... For me the quickest solution is to restart the dlcq_devices service from the Service Manager (run prompt -> services.mcs)
PudgyOne
9 Legend
•
30.3K Posts
0
February 22nd, 2012 15:00
lowries,
What is the make and model of your wireless router? What security and channel are you using?
Can the printer connect you your network?
What virus program and firewall are you using?
Rick
lowries
6 Posts
0
February 27th, 2012 11:00
Sorry for the long reply, dont get to the pc everyday!
We have a BT Homehub v1.5, security type wep-64bit, hexadecimal. We use BT Netprotect plus from McAfee.
The printer did connect to the network when I set it up initially.
Not great with wireless stuff, so please excuse me - you may have to hand-hold me through finding any further info!
thanks for helping though
PudgyOne
9 Legend
•
30.3K Posts
0
February 28th, 2012 03:00
lowries,
Try using these Recommended Wireless Router Settings I use channel 11. I would make a new SSID to make connecting easier.
Also try reading...
Allowing Printer past McAfee
1. Open the McAfee Security Center and then click on the ‘Internet and Network’
2. To the right of ‘Internet and Network’ you would see all the services that are present under it, just below that you would have a button ‘Configure’ please click on that.
3. Now you would have the Internet and Network Configuration, in this window you would have an option ‘Firewall Protection in Enabled’ to the right of that you would have a downward arrow, click on that.
4. Then click on the ‘Advanced’ button which would have a new screen up.
5. To the left of that window you would have ‘System Services’ click on it and to the right pane of the window you would have the ports listed.
6. Please check the option which is for ‘Windows File Sharing’ then click on ‘Apply’ and then ‘Ok’
7. Restart the computer
Rick
lowries
6 Posts
0
March 1st, 2012 14:00
I'm not entirely sure what I've done, but it now (fingers crossed) seems to work... even after the printer and PC have been turned on and off in different sequences. Maybe it was me holding the USB cable while pressing 'Print Test Page' each time that was the magic!!
Seriously though, some combination of playing with the Window File Sharing option in Mcafee, adding the IP address to McAfee and loading the Vista Wireless Adapter driver again seems to have done the job. It took a fair amount of time and swearing as there were points when it wouldn't even recognise the USB being plugged in!
Lets hope that next time I want to use it, it still remembers!
Thanks for your help
PudgyOne
9 Legend
•
30.3K Posts
0
March 1st, 2012 17:00
lowries,
Glad you got it working! :emotion-21: Thanks for posting back. I think adding the ip addresses to McAfee was a big help.
Take care,
Rick
TScates
5 Posts
0
March 2nd, 2012 04:00
I've also had issues, I believe my corporate security filters stops... For me the quickest solution is to restart the dlcq_devices service from the Service Manager (run prompt -> services.mcs)