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8049
January 19th, 2006 01:00
A940 drivers & utilities disk & download - errors
I see this problem discussed in other threads, but cannot seem to see a solution. I have had my A940 installed for about two years on my Dell 8300 running Windows XP (using USB).
The A940 has always printed fine, but today I wanted to scan for the first time. The how-to leads me through start - dell printers - DellAIO A940, but there is no All-in-one centre option available. Loading the supplied (sealed)
drivers & utilities disk results in an error message "
16 bit window subsystem. c:\windows\system32\autoexec.nt. The system file is not suitable for running ms-dos and Microsoft Windows applications. Choose 'close' to terminate the application." Closing or ignoring does nothing.
I downloaded the driver file "r56532.exe" from the Dell site, but same problem. I also downloaded the Firmware file "R74855.exe". but it couldnt find some other file. I'm no expert at all and am way over my head. I ran a troubleshoot which recommended uninstalling existing drivers and reinstalling from the disk, but since the disk only leads to that error message, I can see a problem occurring with that advice.
I don't want to screw up the printing function, but would like to get the rest of the 4-in-1 working. Any hints??
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Searchy
64 Posts
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January 19th, 2006 01:00
Printboy007
569 Posts
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January 19th, 2006 02:00
welshman599
2 Posts
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January 20th, 2006 01:00