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48141
April 12th, 2012 19:00
Adobe/PDF Printing problems
I can print everything but PDF files. I downloaded the print driver for adobe as well, and i have all of the current software, but my printer wont go. It starts to load it, then freezes and progresses no further. What the heck as i missing?
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PudgyOne
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April 13th, 2012 11:00
TobySobo,
Since this is only happening with Adobe Reader...
Start, control panel, programs and features, Adobe Reader, uninstall.
Restart your computer.
Download the latest version of Adobe Reader and install it. There was a new release, just a day or two ago.
Rick
TobySobo
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April 15th, 2012 21:00
worked again, thanks Rick. had to uninstall, then reinstall. we'll see how long it works. thanks again for your prompt response. I was able to print my tax forms haha. with a day to spare
RockSt☆r-Rick
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April 12th, 2012 21:00
TobySobo,
Open your Adobe pdf.
Click on file, print and make sure the proper printer is selected.
Rick
TobySobo
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April 13th, 2012 05:00
the proper printer is selected, active, and ready. but still nothing
PudgyOne
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April 13th, 2012 07:00
TobySobo,
Not sure if you'll need to run Delete Print Jobs to remove any stuck print jobs from the queue.
Open Adobe Reader PDF, click on file, print. On the right side, make sure it's set for Documents and markups.
Rick
TobySobo
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April 13th, 2012 08:00
Did that, no jobs are pending. its clear
TobySobo
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April 13th, 2012 20:00
solved my problem, fast response time.
PudgyOne
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April 13th, 2012 21:00
TobySobo,
Glad you got it working! :emotion-21: Thanks for posting back.
May I ask, what solved the problem, reinstalling Adobe Reader?
Rick
TobySobo
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April 13th, 2012 21:00
Yea
PudgyOne
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April 14th, 2012 04:00
TobySobo,
Thanks for the information.
Take care,
Rick
TobySobo
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April 14th, 2012 18:00
Funny thing, it is doing it again. But i noticed, when you go into printer, advanced, and then to the ink supply tap the ink tanks are labeled as question marks. i have plenty of ink. And funnier yet, when i go to print the printbox tells me to order ink. Its bizarre, like the printer is telling adobe that there is no ink, but why? it doesnt when i go to a WORD doc and it tell me on my control panel that i have over 75% ink left. Im stumped. I thought i had it figured out. apparently not. How i can override that ink status tab and make it nonexistent?
TobySobo
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April 14th, 2012 18:00
and thats only when in adobe; pull up a doc, then hit print, then when the window comes up, to go advanced options and on the far right it says ink supply and ink status, or something. i hate that tab, i need it gone. i think thats what it messing it up. and why today? why did it work yesterday??
PudgyOne
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April 14th, 2012 21:00
TobySobo,
Are you using Dell brand Series cartridges?
What does the printer say?
What printer and model do you have?
Start, control panel, printers, your printer, printer preferences. What does the ink levels read there?
Rick
TobySobo
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April 15th, 2012 06:00
They are dell brand inks. Printer says it is ready to go. I have a dell printer , the p513 wireless. Ink levels under preferences says question marks as well , but when you check the levels on the printer menu on the printer they say they are full. Never had this happen before. Printer says full , computer says question mark. Maybe I should take them out and out in again and see if it resets it
TobySobo
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April 15th, 2012 11:00
actually it is in properties, not advanced.