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IsAQuack

1 Message

57857

March 14th, 2007 02:00

AIO 946 Scanning Problem

Is anyone else having a problem scanning with the AIO 946?
I just got a new DimensionE520 with VISTA amd the new printer.  It prints and copies, but won't scan.

hosea49

6 Posts

July 11th, 2007 19:00

Very glad it works for you.  The only thing left that does not work for me is I cannot get the AIO software on my computer to allow me to fax.  I can fax from the 946 menu screen, but not from the computer screen.  When I click on "fax" it does a scan and shoots out a copy.
Hosea
 

XenoMorph22

10 Posts

July 12th, 2007 13:00

I have yet to try (printer located at my parents house) but I'm sure I'll have the same problem.  I will let you know if I find anything that might help.

Adeldarwish

3 Posts

July 27th, 2007 14:00

I could not find the file when I tried your suggestion listed below:
Click on the tab that says "Data Execution Prevention."

6. Check the box that says "Turn on DEP for all programs and services except those I select: "

7. Click on ADD

8. Browse to c:\program files\dell AIO printer 966\

*****(Use your printer number in this step)*****

9. Select the aioc.exe and choose add.

When reached step 8, I couldn't find the file aioc.exe to add on, there was a list of fiuls, but not the one you suggested.
any ideas?
Adel

Adeldarwish

3 Posts

July 27th, 2007 14:00


@IsAQuack wrote:
Is anyone else having a problem scanning with the AIO 946?
I just got a new DimensionE520 with VISTA amd the new printer. It prints and copies, but won't scan.


I have tried the listed suggestion but could not find the file recommended to add on?

XenoMorph22

10 Posts

July 27th, 2007 16:00

Adeldarwish-
 
The resolution you attempted to use (posted by DELL-Gina) does not work, at least it didn't for me and a few other people.  I recommend following the instructions of hosea49 posted above.  :)

joelzme

1 Message

August 9th, 2007 17:00

Alderwash- What Gina posted is almost correct. When using the Data exceptions, I used these programs and everything started to work correctly. All the shortcuts also appeared in the AIO 926 folder in the start menu. It was like it finished the install.

DLCIaiox.exe
DLCImon.exe
Fxsetutl.exe

Hope this helps, but this is kinda maird that dell does not get this stuff sorted out. Joel

Message Edited by joelzme on 08-09-2007 01:49 PM

skyegand

3 Posts

August 18th, 2007 08:00

to resolve this just go to drivers on c: go into ocr then abbyy folder and click on setup.exe and abbyy fine reader will install and you can scan your life away
 
cheers all

renonetwo

2 Posts

January 11th, 2008 21:00

Hi, I too have a Dell AIO 946 running with Vista OS.  I was able to scan for nearly a year, now suddenly I cannot.  The program I use, Paint Shop Pro, was what I used to obtain the scan.  Now it can't find a twain.  I've reinstalled the disk, none of the help so far on the board was good for me, I had none of those files in my Dell folder.
It prints, but it will NOT scan. :smileymad:

renonetwo

2 Posts

January 13th, 2008 21:00

skyegand
:womanvery-happy::smileyvery-happy:
 
HIRE THIS PERSON DELL!   Bingo, I did what you said, I found that file...... you are amazing... pictures of my grandsons are blazing through the internet now, all over the world!

chicagitems

3 Posts

February 11th, 2008 14:00

How do I get to the OCR folder? I need step by step. I can't find it. I would greatly appreciate it.

skyegand

3 Posts

February 11th, 2008 15:00

c:\drivers\printer\946\ocr this is the path use explorer to navigate your way

 

love Ya

chicagitems

3 Posts

February 11th, 2008 16:00

For some reason I do not have an OCR folder nor a printers foler what is going on. Can someone help me scan please.

chicagitems

3 Posts

February 11th, 2008 17:00

Sorry I am using Vista Home edition

PudgyOne

11 Legend

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30.3K Posts

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106.6K Points

February 11th, 2008 17:00

Since you didn't say what OS you're using, I guess you're using XP

 

Unplug your printer. Un-install your printer. Restart your computer. Install the drivers from here

 

Dell All-in-One Printer 946, Driver(It will prompt you when to connect your printer)

 

http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R145315&SystemID=PRN_ALL_A946&servicetag=&os=WW1&osl=en&deviceid=12314&devlib=0&typecnt=0&vercnt=2&catid=-1&impid=-1&formatcnt=1&libid=40&fileid=193695

 

 

PudgyOne

11 Legend

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30.3K Posts

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106.6K Points

February 11th, 2008 23:00

Just follow gthese instructions. Install the drivers, utilities, firmware and any patches. Doing it this way seems to work best.

 

 

How are you connected to the printer? wired of wireless?

If wired, disconnect your printer. Go to start/programs/Dell printers and un-install your printer.

Restart your computer.

Now go to drivers and downloads/select product/printers/select your printer. Download drivers, Utilities, firmware and Patches.

Install your printer. You'll be prompted when to connect it.

If wireless, fix your network first.

Update the firmware in your wireless router. Manufacturer's website, make & Model needed.

Broadcast SSID(You may want to change this to make it easier to connect)

Use WPA security

Mixed b and g mode(n if available)

Use channels 1, 6 or 11. Most devices work better on these channels.

After router is done, now setup your wireless print server/printer.

If wireless printer server is used, Plug USB cable into computer and print server. Insert the print server disk. Choose Network, then choose print server and follow the instructions.

Now setup the printer.

Now go to drivers and downloads/select product/printers/select your printer. Download drivers, Utilities, firmware and Patches.

Install your printer. Choose Network. Install the drivers.

Everything should now work.

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