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editwizard

2 Posts

5417

February 25th, 2006 20:00

All in One A 920 will not print properly

My 920 printer was printing with type that was streaking horizontally.  As per troubleshooting guide, I performed a nozzle cleaning and the test pattern of horizontally lines printed fine.  I then attempted to print a document and the type was barely visible.  Tried cleaning again and a test page printed with horizontal lines as expected.  Then tried to print a document and type is again only faintly visible.
 
I don't print often and thought cartridges might be clogged.  Removed them and dabbed with lint free cloth.  No change.
 
Any suggestions will be greatly appreciated.
 
Thanks
 
Jim

william_the_sco

2 Intern

 • 

1.4K Posts

February 27th, 2006 01:00

When you don't use your ink carts for a while, when you get new ink carts that have been stored in warehouses for a number of months, or when you have refilled a slightly too dry ink cart, the print head nozzles on the bottom of the ink carts get clogged with dried ink. The printer head cleaner menu will NOT dissolve the dried ink. Water will. Try this. Soak the bottom of the clogged ink cart in 1/2 inch of hot water for 15-30 minutes. Blot dry with clean paper towel (you should see the ink color on the towel). Retry.

editwizard

2 Posts

February 27th, 2006 11:00

Thanks William the Scot. Soaking the printer cartridge in water did the trick.

I appreciate you taking time to reply.

editwizard

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