All-In-One Printer A920

Question

I have installed my A920 eager to use it, but am unable to print to it.  I can scan & copy, but keep receiving the message that the printer is not communicating with the computer.  I have uninstalled, reinstalled the software, Dell has sent a new printer, I have bought a new USB cable.  But, still in no avail am I able to print.  Any other suggestions would be greatly appreciated!

swanson435 · Answer

IF YOU HAVE ANOTHER PRINTER ATTACHED AND IT IS ATTACHED VIA THE 25 PIN ATTACHMENT, THAT IS YOUR PROBLEM.

mlb73 · Answer

I do have another printer hooked up through a parallel port .... so, if I unhook that printer and hook up the Dell through the USB (as it has been) it should work?  Why would that make a difference if they are through two different ports?

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