B1160 Won't Pull Paper Issue

Question

Hi, I got a used Dell B1160. It didn't have toner when I got it, so I put in a new toner (3rd party, of course) I was able to successfully print a test page and then immediately sold it on eBay. The guy on ebay says it gives him a paper jam error. I have him send it back and yep, sure enough there's a paper jam error. I shake it and whack it with my hand and a small piece of what looks like construction paper comes out through the back of the paper feed. I get it out and it still won't pull paper. I try to print a test page and it doesn't even TRY to print -- the rollers don't even spin. Any ideas? FWIW, I *did* update the firmware, but it didn't help. Thanks.

DELL-Cares · Answer

We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.

waisha · Answer

Ich habe das Problem gelöst danke. 192.168.l.l 10.0.0.1 192.168.0.1

Printers

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