Black Cartridge Not Recognized?

I purchased a new black cartridge series 5 High Yield for my Dell AIO 942.

The ink was not recognized. Tried turning off the machine, cleaning it, waiting so many minutes, plugging it in etc etc no success.

I read on another thread that most printers require both black and color cartridges to work and the printer was telling me to install both cartridges so I went ahead and purchased a color ink cartridge, even though I know this printer has worked in the past with only black ink.

I installed the colored cartridge and it was immediately recognized but still not the black.

I went to staples and returned the black cartridge for a new, came home today and still.. no success for the colored cartridge.

I cleaned the prongs inside of the printer previously with the first cartridge and that never helped.

So one thing I have noticed is that when I remove both ink cartridges, the lid will close with ease on both.

When I insert the color cartridge, the lid will still close with ease.

Though... when I insert a black cartridge into the black slot and try to close the lid.. it has problems.. as though the ink cartridge itself is JUST too big.

I compared the size of both color and black cartridges and they are identical. I took a flash light and mirror inside of the printer to see if anything was blocking the way or if anything was bent etc.. but they're exactly identical. Both have a metal prong inside and are clear of any debris.

I just don't get it.. I cannot figure out why it will not close completely.

It will close if I push it down.. but it is lose enough to where if I open the lid on the color cartridge and then close it, either on the first or second try, the vibration from opening the color lid will automatically open the lid to the black cartridges.

Is this what could be causing the printer to not recognize the ink and how in the world do I fix this??