I know for sure, my printer can scan to email but, it will scan the picture to my default email client, which is Mozilla Thunderbird. I then can send mine through Gmail. It looks like an attachment but when you get it on the other end. it's a jpeg
(In case of confusion, I want to scan from the printer directly to GMail, not through the PC as there is no USB connection possible. I just reread your message and think you were talking about scanning to the PC, then e-mailing it on. I want to skip the PC stage during the scanning process and have them sent directly to my inbox.)
Thanks,
Paul
Message Edited by paul_a_hill on 01-21-2008 12:34 PM
No, you cannot change to SSL. Clearly, this could be easily resolved should Dell choose to put out a firmware update. It seems obvious, with the proliferation of spam, that more and more companies are requiring SSL configurations on their networks. Cm'on Dell get with it!
I just got off the phone with Dell and as previously stated, no smtp service running on any port other than 25 or > 5000 can be configured. I asked him why in the world dell engineers would ever limit what number is actually placed in that field and he had no answer other than it isn't supported. So if you configure even your own server to use a secure port to communicate with for smtp you cannot use this printer to send scanned emails or alerts, you will have to open up port 25 or use a random unused port number in the upper port range over 5000. VERY STUPID. This is what happens when you have an engineer design software. Just venting, nothing against engineers.
actually this is very simple and google has instructions on how to do it. Since the Gmail interface doesn't allow for SMTP without SSL and the Printer doesn't work with SSL. Gmail introduced a different way of doing this:
it might be that you don't have your dns settings entered ... if this is the case the error is because it can't resolve the aspmx.l.google.com that or you might need a default gateway entered. Try putting 8.8.8.8 in as the Primary DNS
Yes it's possible. Just follow these directions. As mentioned above you can use aspmx.l.google.com, but there is some config needed if it doesn't work for you.
I noticed that you have to update your SPF for that to work (or you have to send to only gmail or Google Apps accounts.
I set it up to send to my personal gmail account (not google apps, gmail) using my gmail account using the following:
Server: aspmx.l.google.com
Port: 25
Auth: SMTP Auth Plain
User Name:[myemail]@gmail.com
User Password: [my password]
POP3: pop.gmail.com
POP Port: 110
POP User and Password: same as SMTP
Then I set up an address entry to send to the exact same email address. It waited a very long time and then gave me a 16-764 error. I can't find anything on the forums for that one.
We just switched to GMail apps for education and I was having the same issue. Here is what I input into our printer to get it working under E-Mail Alert settings.
Primary smtp gateway = aspmx.l.google.com
smtop port number = 25
e-send authentication = *invalid
smtp login user = whatever@ourdomain (I created a generic email account for all printers to use, logged into it to make sure it worked.)
smtp login password = password for the above account
pop3 server address = pop.gmail.com ( I also checked to make sure pop was active in the above email account settings, it was by default)
pop3 port number = 110
pop user name = same as the email I created above whatever@ourdomain
pop user password = password for the email account
reply address = same as the email address above, used the entire email address whatever@ourdomain
Now the problem I was having is the printer wasn't getting dns information so I went into the tcpip settings and manually added our dns servers. I found this out by pinging smtp.gmail.com from a command prompt on a computer and looking at the ip address it gave me. I used the IP address I got from the ping that worked just fine in the above settings and the scan to email worked. You can't leave it that way using the IP address though because I think the IP address will change every now and then. I put out dns server IP address's in the printer dns settings area manually and then it started working with the name as well.
Also when you put all the settings in the printer, you have to apply them, then restart the printer so it gets the settings. It should work after that.
My printer has firmware version 200809190845, network firmware version 9.28
Ok so sjacobson solution works, but I was a little confused with the problem/solution sjacobson was having with the DNS portion (I'm not a tech guy). My solution (for a google apps account not free gmail): ping aspmx.l.google.com from the cmd promt and use the IP address that comes back in the primary smtp gateway field. Everything works perfectly.
It was so frustrating trying to find a solution, I wanted to add to keywords to help people find this. Dell 3115cn - web interface - E-Mail Alert - E-Mail Server Settings - Error 016-503
PudgyOne
9 Legend
•
30.3K Posts
0
January 21st, 2008 14:00
paul_a_hill
11 Posts
0
January 21st, 2008 16:00
Message Edited by paul_a_hill on 01-21-2008 12:34 PM
PudgyOne
9 Legend
•
30.3K Posts
0
January 21st, 2008 21:00
paul_a_hill
11 Posts
0
January 21st, 2008 23:00
986crazy
1 Message
0
April 17th, 2008 14:00
redmkiv
1 Message
0
April 16th, 2009 16:00
I just got off the phone with Dell and as previously stated, no smtp service running on any port other than 25 or > 5000 can be configured. I asked him why in the world dell engineers would ever limit what number is actually placed in that field and he had no answer other than it isn't supported. So if you configure even your own server to use a secure port to communicate with for smtp you cannot use this printer to send scanned emails or alerts, you will have to open up port 25 or use a random unused port number in the upper port range over 5000. VERY STUPID. This is what happens when you have an engineer design software. Just venting, nothing against engineers.
cpiercecs
10 Posts
0
October 15th, 2010 14:00
actually this is very simple and google has instructions on how to do it. Since the Gmail interface doesn't allow for SMTP without SSL and the Printer doesn't work with SSL. Gmail introduced a different way of doing this:
Server: aspmx.l.google.com
Port: 25
Username:
Password:
Auth: SMTP Auth (Plain)
dbroussa
2 Posts
0
February 27th, 2012 18:00
Tried those settings. Printer still says it cannot connect and throws the 16-503 error.
Thanks for the info on the Gmail. I have that and other email servers, but the others (Microsoft) require SSL which Dell appears not to support.
cpiercecs
10 Posts
0
February 27th, 2012 19:00
it might be that you don't have your dns settings entered ... if this is the case the error is because it can't resolve the aspmx.l.google.com that or you might need a default gateway entered. Try putting 8.8.8.8 in as the Primary DNS
depasseg
1 Message
0
April 18th, 2012 16:00
Yes it's possible. Just follow these directions. As mentioned above you can use aspmx.l.google.com, but there is some config needed if it doesn't work for you.
support.google.com/.../answer.py
dbroussa
2 Posts
0
April 18th, 2012 17:00
I noticed that you have to update your SPF for that to work (or you have to send to only gmail or Google Apps accounts.
I set it up to send to my personal gmail account (not google apps, gmail) using my gmail account using the following:
Server: aspmx.l.google.com
Port: 25
Auth: SMTP Auth Plain
User Name:[myemail]@gmail.com
User Password: [my password]
POP3: pop.gmail.com
POP Port: 110
POP User and Password: same as SMTP
Then I set up an address entry to send to the exact same email address. It waited a very long time and then gave me a 16-764 error. I can't find anything on the forums for that one.
cpiercecs
10 Posts
0
April 18th, 2012 18:00
sjacobson
2 Posts
0
July 18th, 2012 17:00
We just switched to GMail apps for education and I was having the same issue. Here is what I input into our printer to get it working under E-Mail Alert settings.
Primary smtp gateway = aspmx.l.google.com
smtop port number = 25
e-send authentication = *invalid
smtp login user = whatever@ourdomain (I created a generic email account for all printers to use, logged into it to make sure it worked.)
smtp login password = password for the above account
pop3 server address = pop.gmail.com ( I also checked to make sure pop was active in the above email account settings, it was by default)
pop3 port number = 110
pop user name = same as the email I created above whatever@ourdomain
pop user password = password for the email account
reply address = same as the email address above, used the entire email address whatever@ourdomain
Now the problem I was having is the printer wasn't getting dns information so I went into the tcpip settings and manually added our dns servers. I found this out by pinging smtp.gmail.com from a command prompt on a computer and looking at the ip address it gave me. I used the IP address I got from the ping that worked just fine in the above settings and the scan to email worked. You can't leave it that way using the IP address though because I think the IP address will change every now and then. I put out dns server IP address's in the printer dns settings area manually and then it started working with the name as well.
Also when you put all the settings in the printer, you have to apply them, then restart the printer so it gets the settings. It should work after that.
My printer has firmware version 200809190845, network firmware version 9.28
Hope this helps somebody.
kingofbytes
4 Posts
0
September 22nd, 2012 05:00
SO I just found this out. If there's no paper in the trays, I get the 16-503 error when trying to scan to email.
I realize this MAKES NO SENSE.
However, I wanted to share....once I put paper in tray 2 and rescanned, it worked!
Grass Man
3 Posts
0
September 26th, 2012 18:00
Ok so sjacobson solution works, but I was a little confused with the problem/solution sjacobson was having with the DNS portion (I'm not a tech guy). My solution (for a google apps account not free gmail): ping aspmx.l.google.com from the cmd promt and use the IP address that comes back in the primary smtp gateway field. Everything works perfectly.
It was so frustrating trying to find a solution, I wanted to add to keywords to help people find this. Dell 3115cn - web interface - E-Mail Alert - E-Mail Server Settings - Error 016-503