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August 1st, 2008 05:00
Can't load Dell 946 software
I tried to launch the Drivers and Utilities CD for my Dell 946 All in One Printer. The drivers would load as well as the Dell Printer Supplies function and it recognizes the printer but none of the software would load. I have an HP Pavillion dv 9715 laptop running with Vista. What's going on?
PudgyOne
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30.3K Posts
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August 1st, 2008 07:00
Disconnect your printer. Download and run this patch to completely remove the printer from your computer. Restart your computer.
Download the proper drivers.
Vista 32-bit drivers(most common)
Vista 64-bit drivers
Install the proper drivers, you'll be prompted when to connect your printer.
Scanning
Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.
Scanning wirelessly, use the scan buttons on the printer.