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March 30th, 2006 19:00
colored cartridge for 924 - error 1203
I just received a new regular colored cartridge for the Photo 924 and can't get rid of the error 1203 when following the manuals suggestions. HELP!
I tried cleaning the contacts with a lint free cloth, unplugging and reinserting the cartridge. So far nothing. I redid the above in this sentence now get Colored Print cartridge missing.
Message Edited by 1bob on 03-30-2006 03:47 PM
It was resolved witht Tech support and after cleaning both the contacts and print head with clean cloths it was determined the cartridge was BAD.
Message Edited by 1bob on 03-31-2006 09:18 AM
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william_the_sco
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March 30th, 2006 22:00
turn off printer. Remove AC power cord and USB cable from back of printer for 1 minute. Replug and retry.
Also try your old color ink cart. If the bad messages go away then it is almost certainly a bad new ink cart. Dell will probably replace.
Message Edited by william_the_scot on 03-30-2006 06:50 PM