computer crashes every time I send a page to printer

Question

I have a Dell Dimension 9200 and a Dell laser printer 5110cn.  Every time I send a page to the printer the computer crashes and shuts down, ending the print.  I am then informed that Windows did not shut down properly and I am asked if I want to start normally or in safe  mode.  I have erased and reloaded the printer drivers to no avail.  How can I correct this problem and be able to print?

djpailo · Answer

Have you tried plugging the printer into a different USB port? Are you sure you are using the correct drivers, e.g. 32bit/64 bit etc.

DaleMeade1 · Answer

It was working fine till about a week ago.  I am guessing some automatic update may have caused the problem but I am not sure. Whatever drive that is installed was fine until then.   I use a network cable not USB.

Printers

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