Dell 1600n Scan Quality Problem

Question

I have three Dell 1600n printers in use. All installed within the last 2 months. All three have a very low quality scan. The JPEG has a washed out look, sort of blurry, like the jpeg conversion resolution is very low. We have over a hundred HP1220 printer/scanners in use and they make beautiful scans through their document feeder. Eventually all of the HP 1220 printers will be replaced. I would like to replace them with the Dell 1600n but need to get a better quality scan then the Dell is providing at this time. Any thoughts or comments? When will Dell fix this problem?

socomon · Answer

Do you have this condition? http://forums.us.dell.com/supportforums/board/message?board.id=S2500&message.id=2814

mstexas · Answer

No, that is not my problem. I read about that and find it scary to think that our Dell's may end up the same way but at this time they are clean and clear. The scans have all been through the document feeder. My clients scan multi-page documents and find the document feeder very useful.   How are the quality of scans through your document feeder?   Has anybody heard if Dell is going to be forced to do a recall on the 1600n for any of these issues?

Printers

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