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March 24th, 2008 13:00

Dell 1815DN Scanner Locked/Unlock Scanner error on Display

Hello everyone

 

The display on my Dell 1815DN says "Scanner Locked/Unlock Scanner" and I cannot fax or scan.

 Can someone please tell me how to fix this problem.  I appreciate your help

 

Thx

March 24th, 2008 13:00

Aha!!! I have answered my own question.

 

There's a little blue toggle switch where the copies/scans come out from. 

Pull the blue switch toward you, turn off the printer, wait a few seconds, and turn the printer back on.

 

Problem solved!!!

July 22nd, 2008 04:00

You are a lifesaver!! Thank you for your post, it worked!!

July 23rd, 2008 15:00

You're welcome, Valerie.

1 Message

September 26th, 2012 09:00

Thank you for your post, it worked!!

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