Glepore,

Sorry you are having difficulties with your printer.  Here are some instructions for adding a new user from the manual.

Creating a Password for Your User Login Account

The Scan to Computer/Server feature requires a user login account with a valid and non-empty password for authentication. If you do not use a password for your user login, you can create a password on your User Login Account with the following instructions.

For Microsoft Windows XP and Windows 2000:

1. Click start® Control Panel® User Accounts.
   
   
2. Click Change an account.
   
   
3. Click Create a password and add in a password for your user login account.

For Windows Vista:

1. Click Start® Control Panel.
   
   
2. Click User Accounts and Family Safety.
   
   
3. Click User Accounts.
   
   
4. Click Create a password and add in a password for your user login account.

For Windows Server 2008:

1. Click Start® Control Panel.
   
   
2. Double-click User Accounts.
   
   
3. Click Create a password for your account and add in a password for your user login account.

The manual can be found here:

<ADMIN NOTE: Broken link has been removed from this post by Dell>

Regards,

Robert

18620127