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October 11th, 2007 18:00

Dell 725, Error message trying to print. Please help!!!

I have installed a Dell 725 printer, When I try to print the following error message comes up.
 
Incorrect port detected.
This printer is designed to work with usb cables only.
The current software setting is not set to usb port.

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October 12th, 2007 10:00

Unfortunately you forgot to list your PC Model Number and Operating System, but in general I would say you need to reinstall the Dell drivers.

6 Posts

October 12th, 2007 11:00

Hi
My computer is Dell Dimension 5150, Operating sytem is windows xp. You mentioned re-installing my Dell drivers, How do I do this? My computer came with everything already set up on on it. The printer was installed later, I do have a disk for that. Sorry I don't understand a lot about computers when there are problems.
 
Thanks 

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October 12th, 2007 18:00

Reinstallation of the printer drivers was what I was referring to.  But before you do that, make sure you are following the printing instructions in Picasa.  When I tried this morning I had to select the picture format first and then again select print. 
 
My E510 PC is the US version of your 5150 however I have an Epson All in One unit, not a Dell All in One or Printer.
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