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March 12th, 2007 23:00

Dell AIO 920 printer wont corrrect colors

Hi, i know this is a simple quastion it may seem, but its not. When i go to File->print->preferences i cannot go further because i have a error and it wont let me correct my colors. It closes my window.It only shows a bit of the window that was supposed to open but its all messed up and then closes. How can you fix this, or is there another way of fixing the colors? I have a project due and all of my pictures are red:smileysad:

2 Intern

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1.4K Posts

March 12th, 2007 23:00

It is possible that the colors are not printing correctly because of clogged printhead nozzles. Or that one or two colors are empty. Try this. When you don't use your ink carts for a while, when you get new ink carts that have been stored in warehouses for a number of months, or when you have refilled a slightly too dry ink cart. They become clogged inside with dried ink. The printer head cleaner menu will NOT dissolve the dried ink inside of the nozzles. Water will. Try this. Soak the bottom of the clogged ink cart in 1/2 inch of hot water for 15 minutes. Blot dry with clean paper towel. Also wipe the electrical contacts on the back of the ink cart. Retry. If one or two of the colors are empty you must replace the ink cart.

Message Edited by william_the_scot on 03-12-2007 07:58 PM

5 Posts

March 13th, 2007 00:00

Thank you, that worked! So if you don't print anything for awhile this happens? how can i prevent this from happening?

2 Intern

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1.4K Posts

March 13th, 2007 01:00

Regular use keeps the ink flowing. I print something everyday.

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