Dell AIO 966 Slow Printing

Question

Dimension E521 w/AMD Athlon 64 X2 Dual Core 3600+ 1.90GHz 1 Gig RAM w/250Gig HD Windows Vista Home Premium 32 bit Dell AIO 966 w/ Tray 2 and duplex All on home ethernet network I recently got my Dell AIO 966. The scan, fax and copy work very well but the printer takes forever to finish even a one-page job. I have uninstalled and re-installed the drivers more than once, even with disabling my virus- and mal-ware programs to do the install. I got this thing to eliminate the need for other printers/faxes/etc. Can anyone help me get this thing printing like it should. Oh, by the way, my wife has the same printer, minus the traya 2, and hers prints like a speed demon, especially compared to mine.

fireberd · Answer

Since your wife has the same unit, plug yours into her PC and see if it prints slow there. That will tell you if the new 966 is OK or if it has a problem.  Obviously, if it prints slow on her system it's time for a call to Dell.   If it works OK on her system, try a different USB cable or different USB port, including trying a front panel USB port and see if it makes a difference.

rlphares2 · Answer

Thanks, fireberd, for your reply. I have already done the "try it on another computer" routine, as well as a (brand) new USB calbe and a different USB port (I tried on the front, on the back and on the powered USB hub), all to no avail. Any other suggestions? If I don't get a fix for this I will have to go back to my old Lexmark X810 printer to get my printing done.

Ralph
rlphares2

Printers

Was this post helpful?