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9994
Dell All In One Printer 926, Dell Computer E1505(6400)
My Computer has a pop up window that states as follows:
Incorrect Port Detected
- This Printer is designed to work with USB Cables only.
- The current software setting is not set to USB port.
Make Sure:
- You are using a USB cable (I am)
- The printer is set to a USB port
You may send information to my e-mail or the Post
PudgyOne
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9 Legend
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May 6th, 2012 21:00
nyr-ranger,
What operating system is on the computer? 64-bit, correct?
What virus program and firewall is being used?
Rick
nyr-ranger
6 Posts
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May 7th, 2012 07:00
My printer isn't connected to the correct USB outlet.
I need to know how to chane the USB to the correct one.
Don't know how to acesse the location of the USB outlets.
If anyone can assist me it would be appreciated.
Frederick
nyr-ranger
6 Posts
0
May 7th, 2012 07:00
32 bit
I don't know how to correct the USB port to use for the Dell AIO printer 926. Or the location of said USB location
PudgyOne
9 Legend
9 Legend
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30.3K Posts
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May 7th, 2012 08:00
nyr-ranger,
I would follow the instructions below and reinstall the printer. It should correct the problem.
First run Delete Print Jobs to remove any stuck print job in the queue.
Disconnect the printer.
Download and run the patch(printer cleanup utility) until it prompts you to restart your computer.
Restart your computer. Make sure the printer is removed. Manual Printer Driver Removal
Download the Vista 32-bit drivers for Windows 7 32-bit or the Vista 64-bit drivers for Windows 7 64-bit. Install the Vista drivers in the Vista Compatibility mode You'll get a message, the printer is not connected. Connect the printer at this time(powered on).
Links to the patch/drivers can be found at...
Dell 926 Photo All-In-One Printer owners thread (W7)
Remember virus programs and firewalls will block communications.
Rick