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Dell All-In-One Printer scanning problems
I have had horrible problems with my Dell All In One scanner. It prints just fine, but when ever I try to scan things it is a major pain. I can usually scan one or two items then I start getting the error message telling me to check my usb cable or make sure the printer is turned on, etc... I follow all the trouble shooting in the manual and NOTHING works. The usb cable does not get unplugged and I've changed the setting on the usb root entries to not turn off for power saving, the power is not turned off on the printer, rebooting repeatedly does not help. I wish I would have returned this when it first happened. The only way it will work again is possibly if I wait a week or up to a month and then suddenly it is working again. Any one have any ideas about what is wrong with this??
PudgyOne
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January 14th, 2008 17:00
How are you connected to the printer? wired of wireless?
If wired, Disconnect your printer. Go to start/programs/Dell printers and un-install your printer. If using Vista, go to drivers and downloads and download the patch and run the patch. This will remove the printer and files. Be patient. When done, it should prompt you to restart your computer.
Restart your computer.
Now go to drivers and downloads/select product/printers/select your printer. Download drivers and firmware.
Install your printer drivers. You'll be prompted when to connect it(powered on).
Then install the firmware.
Scanning
Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.
Scanning wirelessly, use the scan buttons on the printer.
If wireless, fix your network first.
Update the firmware in your wireless router. Manufacturer's website, make & Model needed.
Broadcast SSID(You may want to change this to make it easier to connect)
Use WPA Security. Most wireless devices work best with this type of security.
Mixed b and g mode(n if available)
Use channels 1, 6 or 11. Most devices work better on these channels.
Save and exit. Power everything off for 30 seconds. Power everything back on, wait 30 seconds, now try to connect.
After router is done, now setup your wireless print server/printer.
3300 Utility
3300 Firmware
Attach the 3300 to your computer using the USB Cable and insert the 3300 disk. Follow the instructions. It should ask you for the network ID, type of security and password.
Now setup the printer.
Download the proper drivers from here.
XP Drivers
Vista 32-bit Drivers
All other drivers
Install the drivers, choose network, choose I'm using a wireless print server(if you do not see this, then choose add printer and you should see it then) and follow the instructions.
Wireless Printers installation procedures.
966, 948, 968, V305w
How Do I Connect a Dell™ Wireless Printer to a Wireless Network
Choose your printer. Beneath your printer, select your operating system. You'll be redirected to another page. Then click on show all steps. It will walk you through the installation process.
valeriefaye
4 Posts
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January 14th, 2008 20:00
CompuSmart
3 Posts
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June 18th, 2008 01:00
PudgyOne
9 Legend
9 Legend
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30.3K Posts
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June 18th, 2008 02:00