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southlake

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18 years ago

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southlake

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7 Posts

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47270

March 18th, 2008 16:00

DELL LaserJet Printer 1710 - Error & Offline

I just moved, and my printer was working fine before I moved.  Now when I try to print something, nothing happens.  The document just sits in the printer queue.

 

When I go into Control Panel --> Printers, it tells me my Dell LaserJet is "Offline - Error".  I then right-click on the printer and select "Work Online" but then it still says Error and won't print anything.

 

I can't figure out what is wrong with it.  There is no printer jam.  It didn't stop working mid-cycle or anything.  I just set it up in my new place and it started doing this.

 

What is wrong and how do I fix it??

 

Thanks in advance!