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June 11th, 2013 14:00
Dell M5200 Printer Driver issues
Hello,
I have a 64-bit Dell system running Windows 7 Professional and I can't get the driver to work. I have installed the Lexmark Optra driver for the like model and I have installed the Dell M5200 (MS) driver. Neither works. I can't print a test page. Nothing happens. The printer is not on a network. I could use some advice on what to do next please.
Thanks,
Brei79
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DELL-Amogh G
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June 11th, 2013 23:00
Hi Brei79,
I would suggest you to download and install the drivers directly from Dell support website. You may refer to the link: http://dell.to/14vWlN1.
Hope this helps. Please feel free to reply for any further questions.
Brei79
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June 12th, 2013 07:00
I tried to download the driver from the Dell support site. The driver downloaded and seemingly installed on my pc, but there is no dell printer listed in my printer folder. I can't print a test page or get the driver to work. Why can't I find the driver on my pc? The Dell files are all there as is the executed installation file labeled R147093. I am on a network with firewalls, but this particular printer needs to be placed on my pc only and not on the network. I have been selecting personal install not network install. Any suggestions?
DELL-Amogh G
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1.5K Posts
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June 13th, 2013 05:00
Hi Brei79,
You may try to uninstall the printer drivers manually and then install the drivers from the link provided in the previous post. Please refer to the link: http://dell.to/15Zj1Ev.
Keep me posted with the results. I will be glad to assist further.