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October 27th, 2009 15:00

DELL PHOTO 926 ALL IN ONE DOESNT SCAN IMAGES PROPERLY

Hell everybody, I have a Dell photo 926 all in one and when I scan something like a certificate and open it with microsft word the images on the scanned certificate are all scrambled what am I doin wrong?

9 Legend

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30.3K Posts

October 27th, 2009 17:00

TMT102065,

 

When you scan the document to Microsoft Word, are you using the Dell All-In-One Center to do this?

 

 

Rick

5 Posts

October 28th, 2009 07:00

Hi Rick,

THANK GOD YOU REPLIED!,,And yes I am using a Dell 926 all in one and when I scan a document that I need to edit I am getting all kinds of symbols and gibberish everywhere. I did see another article on here that said go to enhanced search and I did add adobe, but when I try to scan there is says something about a corrupted file and something about email?, I am sure there is a way to scan a document that I need to edit ?,,,,PLEASE HELP ME !!

9 Legend

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30.3K Posts

October 28th, 2009 10:00

TMT102065,

 

You do have the OCR Program installed, correct?

 

If so, you need to add Microsoft Word to the list of applications to send scans to, default .rft

 

Update list of applications to send scans to

 

 

Scanning


Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.


Scanning wirelessly, use the scan buttons on the printer.

 

 

Rick

5 Posts

October 28th, 2009 11:00

Hi Rick,

How do I find out if the OCR program is installed properly?, I have Vista on my XPS 410 system. All I need to do is change a date on a document and then reprint with corrected date and when I scan the images turn into symbols,gibberish. What on earth is wrong?

9 Legend

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30.3K Posts

October 28th, 2009 13:00

TMT102065,

 

Start, all programs, Abbyy fine reader, open the program. If it's there and you didn't open it before, then you might have to do the agreement. Register the product and tell it came with your Dell Printer. You will probably be prompted with a way to update the program.

 

If the pprogram did not install, then try using Simple OCR, it should work nicely with your printer.

 

 

Rick 

5 Posts

October 28th, 2009 13:00

Rick,

The only program I could save the document and all the images was to Adobe reader but this program will not let me change anything?,,HELP

9 Legend

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30.3K Posts

October 28th, 2009 14:00

TMT102065,

 

I scan my photos to IrfanView, but have also scanned to paint. I have scanned some document to  Open Office. You need to use the Dell All-In_one Center to scan to Microsoft Word, make sure the file extention is .rtf

 

How to add Microsoft Word to the list of applications is listed below. It usually will scan all pages first, then open the OCR Program and then it will open Word with your text, at least it does for Open Office.

 

  1. Open the Dell All-In-One Center.
  2. Click the Scanning and Copying tab.
  3. Click See More Scan Settings.
  4. Click Advanced.
  5. In the Advanced Scan Settings dialog, under Software Applications, click Edit (update the list of applications to send scans to).
  6. In the Edit Scanning Application List dialog, click Enhanced Search.
  7. Select an application from the New Applications list and click Add.
  8. In the Modify Application dialog, click Add and select the file type; then click OK.
  9. Click OK.
  10. Repeat steps 7-9 to add any other programs you want to send scans to.
  11. Click Done.
  12. Click Close.
  13. Click OK.

 

 

Rick

5 Posts

October 28th, 2009 14:00

Rick,

Still having the same trouble, words all scan properly but the images are turned into symbols and gibberish. I need help!!

9 Legend

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30.3K Posts

October 28th, 2009 15:00

TMT102065,

 

I have my printer using a Dell Wireless Printer Adapter 3300, so I cannot look at the Dell All-In-One Center settings. Look in the Dell All-In-One Center and click on scanning and copying there should be a setting to choose Color Photo, that's the setting I use. I installed the drivers for USB Cable and then my battery died, so I hope I have all the information that I wanted to include. 

 

Look in the 926 manual

<ADMIN NOTE: Broken link has been removed from this post by Dell>

and see what they suggest.

 

Try scanning the document to Paint or similar program, I use IrfanView

 

I then would cut the image(s) out of the document I need and save them seperately. The using the scanned document, try deleting the gibberish and then insert the image(s) to the document.

 

 

Rick

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