Unsolved
This post is more than 5 years old
2 Posts
0
6819
August 9th, 2008 21:00
Dell Printer 946 All-in-one
Hi. I'm having problems with printing on the Dell Printer 946. I only seem to have the problem when the printer file is relatively small. Any more than a few Mb and the printer just freezes. trying to cancel the print job is impossible and the only way that i am able to completely delete the file is to turn my computer off and re-start. Any ideas on how I can sort the printer problem. I'm a bit of a noob at this sort of thing so appreciate your help.
0 events found
No Events found!
PudgyOne
11 Legend
•
30.3K Posts
•
106.6K Points
0
August 10th, 2008 01:00
It might be possible that Windows has installed the wrong driver causing the application to hang. Try following the instructions below and hopefully this will correct your problem.
Disconnect your printer. Download and run this patch to completely remove the printer from your computer,
Restart your computer.
Download the proper Drivers
XP Drivers
Vista 32-bit Drivers
All other Drivers
Install the proper Drivers. You'll be prompter when to connect your printer.
Scanning
Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.
Scanning wirelessly, use the scan buttons on the printer.
NeillMoloney
2 Posts
0
August 10th, 2008 16:00
Thanks. I did as you suggested but still seem to have the same problem. A simple one side of printing from a word document is ok but a large picture file or a larger word document longer than 4-5 pages just freezes up.
Grateful for any other suggestions.