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May 1st, 2011 12:00
Dell Printer V313
I installed a new color printer cartridge and now the printer does not print any color. I reinstalled the old cartridge and still no color. Can anyone help?
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PudgyOne
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May 1st, 2011 13:00
BlueMagnette,
Try...
Cleaning the Printhead on Dell AIO V313w, V515w, V715w, P513w, and P713W Printers
Resolving Printhead Errors by Cleaning the Printhead on a Dell V313/V313w/V515w/V715w/P513w/P713w AIO Inkjet Printer
Please make sure the lip is in the correct position.
Rick
BlueMagnette
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May 2nd, 2011 12:00
I tried all of the maintenace routines on the machine to no avail. The black still works, just doesn't print any color either with the new or old cartridge.
PudgyOne
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May 2nd, 2011 13:00
BlueMagnette,
It is possible to get a bad cartridge. Contact the place of purchase for a replacement.
You did try wiping the bottom of the printhead with a lint free cloth, correct?
Rick