I Unplug the printer from the wall and remove the powerbrick for 60 seconds. But still not booting up the printer below is a screen shot of what happens when trying to power up the printer.
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I tried your suggestion and everyone else but nothing seems to work. I even uninstalled and reinstalled the printer on my lap top but it still wont work. Any other suggestions? Thank you
I have the same issue. I plugged in last spring after it was stored in a closet for a couple of years. I took it out and it booted up fine and even connected to my wireless network but I needed printer cartridges. So it sat unplugged until last week now I get the problem where the bar only goes about a fifth of the way and stops. I've power cycled as suggested and even raised the lid while doing so. Nothing. Any other suggestions?
PudgyOne
9 Legend
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30.3K Posts
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October 17th, 2016 07:00
jwrightsonjr74,
Unplug the printer from the wall. Now remove the powerbrick for 60 seconds. This will reset any error messages the printer is getting.
Rick
jwrightsonjr74
1 Rookie
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2 Posts
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October 17th, 2016 09:00
I Unplug the printer from the wall and remove the powerbrick for 60 seconds. But still not booting up the printer below is a screen shot of what happens when trying to power up the printer.
Bwillard72315
1 Message
0
March 8th, 2020 08:00
I experienced the exact same situation. A solution is to raise printer top and then unplug printer. Leave top up and plug printer back in.
DELL-Cares
Moderator
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27.6K Posts
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March 14th, 2020 07:00
Welcome to Dell Social Media Support for Technical and Post Sales queries.
I'm a Virtual Support Assistant. Please Direct/Private Message the Service Tag / Express Service code / Order Number in the text format for which you need assistance.
Refer the below link to find the Service Tag:
dell.to/2KwgYVt
jazzman1
1 Message
0
March 14th, 2020 07:00
did you ever fix this mine is doing exactly what yours did....none of those fixes worked for me either
Saturn19
1 Message
0
August 31st, 2020 08:00
I tried your suggestion and everyone else but nothing seems to work. I even uninstalled and reinstalled the printer on my lap top but it still wont work. Any other suggestions? Thank you
Samurai30
5 Posts
0
August 31st, 2020 09:00
I have the same issue. I plugged in last spring after it was stored in a closet for a couple of years. I took it out and it booted up fine and even connected to my wireless network but I needed printer cartridges. So it sat unplugged until last week now I get the problem where the bar only goes about a fifth of the way and stops. I've power cycled as suggested and even raised the lid while doing so. Nothing. Any other suggestions?