UNSOLVED

rboote

updated

6 years ago

R

rboote

1 Message

1

3074

January 15th, 2021 08:00

E515DW MFP (Scanner) on Mac OS Big Sur

I run an E515DW MFP that has worked well for the last few years on Windows/ChromeOS.  I recently purchased an M1 Mac mini running Big Sur 11.1, and installed the printer.  It is seen by the OS as a printer/fax, but not a scanner.  I cannot seem to find any way to add it as a scanner.

Can anyone advise?

 

Thanks!

  • DELL-Cares

    Moderator

    27815 Posts

    652 Points

    2481

    0

    Posted January 16th, 2021 02:00

    We tried reaching you on a private message asking for the Service Tag but did not receive a response. Please feel free to reply to the private message whenever you are available.


    #IWork4Dell

    For all non-technical issues that require your private data, we must communicate via a private Direct Message
    Dell Partner GEM Program
    , Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice

  • pedro135

    1 Message

    2406

    0

    Posted February 9th, 2021 10:00

    I have the same issue

  • delldb2021

    1 Message

    2358

    0

    Posted February 15th, 2021 13:00

    I have the same problem. No scanner for macOS Big Sur dell e515dw
  • la_bon

    1 Message

    2278

    0

    Posted April 6th, 2021 14:00

    When I go to my System Prefs/ Printer and Scanners then I select the E515 then click "Scan" button then click "Open Scanner" button, it does nothing. Am I suppose to get a scanner control window open?

  • deadpool22

    1 Message

    2032

    0

    Posted May 7th, 2021 11:00

    I'm having the same problem!  I love this printer, so very disappointing.  

  • ankitgarg

    1 Message

    892

    0

    Posted September 13th, 2022 18:00

    Same issue here

    Did anyone find a solution to this?

  • coaro

    1 Message

    704

    0

    Posted December 8th, 2022 12:00

    I have the same problem.

  • tsnowman

    1 Message

    589

    0

    Posted December 30th, 2022 13:00

    Same issue, I can't see scan as an option anymore

  • M0tune

    2 Posts

    459

    0

    Posted March 15th, 2023 03:00

    Same here... no update of controlcenter... That is not userfriendly.