E525w error

Question

Printer says ready to print. Evertime I try to print I get an error. Earlier it had said it was out of paper, witha fulltray in the printer. I took an air can and sprayed up inside the paper area and the back door of the printer. Still no luck. I mdon't knowhow to tear it apart. Any recommendations?

ejn63 · Answer

Hold the 2 and 6 buttons while powering the printer on. Once the self-test begins, you can release those buttons. Does the printer pass the self-test and output a demo page?

Full manual here

https://downloads.dell.com/manuals/all-products/esuprt_printers_main/esuprt_printers_color_laser/dell-e525w-printer_users-guide_en-us.pdf

davidejjr · Answer

@ejn63​ what do mean the 2 and 6 buttons? There are no number buttons on this printer. Just the up, down, right, left, menu and cancel buttons. Please explain!

ejn63 · Answer

If you have the model number correct, it's on the operator panel:

davidejjr · Answer

@ejn63​ , I'm sorry, I mentioned the wrong printer (my senior moment) it is the C1660w printer that giving me the problem!

ejn63 · Answer

From the manual

Hardware Self-Test (Power-On Self-Test)

Power Off & Disconnect: Turn off the printer and unplug all data cables (USB, Ethernet, etc.).
Power On: Reconnect the power cable and turn the printer on.
Print Settings Report: If it completes without errors (POST), use the control panel to print a settings/configuration report. This checks basic printer functions.

Full manual here

https://www.dell.com/support/product-details/en-us/product/dell-c1660w/resources/manuals

Printer Tales · Answer

Unfortunately, E525w has this common issue.

Printers

E525w error

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