Hold the 2 and 6 buttons while powering the printer on. Once the self-test begins, you can release those buttons. Does the printer pass the self-test and output a demo page?
@ejn63 what do mean the 2 and 6 buttons? There are no number buttons on this printer. Just the up, down, right, left, menu and cancel buttons. Please explain!
Power Off & Disconnect: Turn off the printer and unplug all data cables (USB, Ethernet, etc.).
Power On: Reconnect the power cable and turn the printer on.
Print Settings Report: If it completes without errors (POST), use the control panel to print a settings/configuration report. This checks basic printer functions.
ejn63
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January 7th, 2026 19:27
Hold the 2 and 6 buttons while powering the printer on. Once the self-test begins, you can release those buttons. Does the printer pass the self-test and output a demo page?
Full manual here
https://downloads.dell.com/manuals/all-products/esuprt_printers_main/esuprt_printers_color_laser/dell-e525w-printer_users-guide_en-us.pdf
davidejjr
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January 7th, 2026 20:22
@ejn63 what do mean the 2 and 6 buttons? There are no number buttons on this printer. Just the up, down, right, left, menu and cancel buttons. Please explain!
ejn63
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January 7th, 2026 21:58
If you have the model number correct, it's on the operator panel:
davidejjr
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January 8th, 2026 15:21
@ejn63 , I'm sorry, I mentioned the wrong printer (my senior moment) it is the C1660w printer that giving me the problem!
ejn63
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January 8th, 2026 15:51
From the manual
Full manual here
https://www.dell.com/support/product-details/en-us/product/dell-c1660w/resources/manuals
Printer Tales
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January 10th, 2026 12:45
Unfortunately, E525w has this common issue.