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DELL-Cares
Moderator
•
27.5K Posts
0
October 15th, 2020 16:00
We tried reaching you on a private message asking for the Service Tag but did not receive a response. Please feel free to reply to the private message whenever you are available.
Fritzr
1 Rookie
2 Posts
October 17th, 2020 06:00
Tech Support responded.
Out of Warranty. Wait for someone in the community to respond
Is there anyone who knows how to bypass an error message in order to reach the menu settings required to clear the error?
As I noted in the original post, Dell's recommended method simply locks the printer up with a different error.
The80
1 Message
November 20th, 2023 18:55
@Fritzr did you ever get this fixed? I am having the exact same issues.
pkelly1332
June 3rd, 2024 19:54
Same here. I can't access the menus at all. With my new cartridges installed or with the old ones.
Fpayne4362
February 1st, 2025 04:31
Come on people . A can of compressed air or electronic cleaner. Clean the ink duct. I clean mine before evry ink change
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DELL-Cares
Moderator
•
27.5K Posts
0
October 15th, 2020 16:00
We tried reaching you on a private message asking for the Service Tag but did not receive a response. Please feel free to reply to the private message whenever you are available.
Fritzr
1 Rookie
•
2 Posts
0
October 17th, 2020 06:00
Tech Support responded.
Out of Warranty. Wait for someone in the community to respond
Is there anyone who knows how to bypass an error message in order to reach the menu settings required to clear the error?
As I noted in the original post, Dell's recommended method simply locks the printer up with a different error.
The80
1 Message
0
November 20th, 2023 18:55
@Fritzr did you ever get this fixed? I am having the exact same issues.
pkelly1332
1 Rookie
•
1 Message
0
June 3rd, 2024 19:54
Same here. I can't access the menus at all. With my new cartridges installed or with the old ones.
Fpayne4362
1 Rookie
•
1 Message
0
February 1st, 2025 04:31
Come on people . A can of compressed air or electronic cleaner. Clean the ink duct. I clean mine before evry ink change