Hi justadash,

Welcome to the community.

You would need to install a compatible driver to Windows 8. Please check the link below to download and install the same:

Windows 8 64 bit

http://bit.ly/11i2cHc

Windows 8 32 bit

http://bit.ly/11i2jCy

Please perform these steps and let us know the results, so we can advise you further.

Thanks and Regards
Sandeep P
#iworkfordell

Still unable to install my installation disk for my Brother MFC-685CW

Hi justadash,

Thanks for your reply. Kindly install the drivers from the link provided in the post above instead of using the disk.

Please let us know if you face any issues from installing printer from the link. If you have any further queries, please feel free to contact us.

Thanks and Regards
Sandeep P
#iworkfordell

I put one of the sister model of that Brother onto Windows 8 recently - it actually found it itself and loaded the drivers ok.

the latest full Win 8, 64 bit  drivers should be here:

welcome.solutions.brother.com/.../download_index.html