Lexmark Printer Error: Job status window interface has stopped working

Uninstalled mcafee using the mcpr and still receiving the same error--

exm52626,

Cannot find much information on this printer error.

First run Delete Print Jobs then restart your computer.

Make sure the printer is not usb cable connected.

Start, control panel, programs and features, your printer, uninstall.

Restart your computer. Make sure the pritner is removed. Manual Printer Driver Removal

Having the computer updated with .net framework and the latest Java runs the programs for the printer.

The thread I foound this error looked like it was an XP system. Wondering if you installed the drivers in the XP SP3 Compatibility mode would help to solve this error of not.

Only thing I can find on Lexmark's website is a phone number. Did you try seraching Lexmark's website at the top of the page? Maybe something there is similar to what you're experiencing. I tried a search with lxcyJSWX.EXE

Phone:  (800) 332-4120 
Monday-Friday 8:00am to 11:00pm
Saturday: 11:00am to 8:00pm
Closed on Sundays

Rick

also reset the print and document services/ still receiving this error/

exm52626,

Do you have another computer with the same operating system to try the installation on? At this point, I'm thinking that maybe your system may be corrupt.

Download Malwarebytes Anti-Malware updtae it and do a quick scan. Report back if it finds anything.

Rick

currently have the mcafee anti-virus plus installed

Ran Malwarebytes:

Problem signature:

 Problem Event Name: APPCRASH

 Application Name: lxcyJSWX.EXE

 Application Version: 4.53.0.0

 Application Timestamp: 456c09ae

 Fault Module Name: lxcyJSWX.EXE

 Fault Module Version: 4.53.0.0

 Fault Module Timestamp: 456c09ae

 Exception Code: c000041d

 Exception Offset: 00000000000145e3

 OS Version: 6.1.7601.2.1.0.768.3

 Locale ID: 1033

 Additional Information 1: d08a

 Additional Information 2: d08a1a1f2aa8928228f65e7234421c45

 Additional Information 3: 8f9a

 Additional Information 4: 8f9a3111b30b51ea074f822ec018cc08

Read our privacy statement online:

 go.microsoft.com/fwlink

If the online privacy statement is not available, please read our privacy statement offline:

 C:\Windows\system32\en-US\erofflps.txt

exm52626,

That is not a log from malwarebytes.

Rick

also found this patch /

support.lexmark.com/index

reinstalled mcafee too/

same error:

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    lxcyJSWX.EXE
  Application Version:    4.53.0.0
  Application Timestamp:    456c09ae
  Fault Module Name:    lxcyJSWX.EXE
  Fault Module Version:    4.53.0.0
  Fault Module Timestamp:    456c09ae
  Exception Code:    c000041d
  Exception Offset:    00000000000145e3
  OS Version:    6.1.7601.2.1.0.768.3
  Locale ID:    1033
  Additional Information 1:    d08a
  Additional Information 2:    d08a1a1f2aa8928228f65e7234421c45
  Additional Information 3:    8f9a
  Additional Information 4:    8f9a3111b30b51ea074f822ec018cc08

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

The printer is still printing, it just keeps producing this error message following each print job
/ Is there any chance of a newer driver from the manufacturer?