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November 24th, 2013 09:00
Lexmark X3470 Error Message Job Status Window Interface has Stopped Working
Everytime I print this error message is produced--
Problem signature:
Problem Event Name: APPCRASH
Application Name: lxcyJSWX.EXE
Application Version: 4.53.0.0
Application Timestamp: 456c09ae
Fault Module Name: lxcyJSWX.EXE
Fault Module Version: 4.53.0.0
Fault Module Timestamp: 456c09ae
Exception Code: c0000005
Exception Offset: 00000000000145e3
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 3405
Additional Information 2: 34055fd6823dd26590bdf4c20177fd81
Additional Information 3: 7e38
Additional Information 4: 7e3809e17cfe5332c13943abc1ea27a2
Read our privacy statement online:
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C:\Windows\system32\en-US\erofflps.txt
SYS: DELL 7520 / WIN7 / 64 BIT / SERVICE PACK 1
PER: LEXMARK X3470 ALL IN ONE PRINTER
PudgyOne
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November 24th, 2013 11:00
exm52626,
Did you try uninstalling the printer, then reinstalling it, using the procedure below?
First run Delete Print Jobs to remove stuck print job(s) from the queue, then restart your computer.
Make sure the printer is not usb cable connected.
Start, control panel, programs and features, your printer, uninstall.
Restart your computer. Make sure the printer was removed. Manual Printer Driver Removal
This gives you a clean start with installing the printer. I would make sure you have all the Windows Updates before proceeding, then restart the computer.
Download the proper drivers from HERE.
Install the drivers. You'll get a message, then printer is not connected. Connect the printer at this time(powered on)
Remember virus programs and firewalls will block communications.
Rick
exm52626
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47 Posts
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December 3rd, 2013 06:00
Also another error box:
JSWX - Closing Down: lxcyjswx.exe- Application Error
The instruction at 0x004145e3 refereneced memory at 0x00000000. The memory could not be read.
Click on OK to terminate the program.
Every print there is an error message