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November 19th, 2004 13:00

M5200n will not take custom envelope size from envelope feeder.

I have an M5200n with an envelope feeder.  Size 10 envelopes work fine through the envelope feeder.  But now trying to print to a custom envelope size the printer will always asks for the envelope from the manual paper feed vs the envelope feeder.  I have the printer configured as such:
 
Printer Settings:PAPER SIZE:Env Feeder Size = Other Envelope
 
I created a custom form in the driver with the correct dimensions of the custom envelope(It's "8.25x5.875").
 
I can't use the manual paper feed, because there are 500 envelopes to print and the manual paper feed creases the envelope all to heck.
 
Source document is a mail merge word Document.
 
Thanks for any ideas you can provide.

46 Posts

December 22nd, 2004 21:00

Hi,
 
Wat happens if you don't use the envelope feeder, remove it, and then print the same document/custom size?
 
What happens if you press continue when it asks you to put paper in the envelope feeder?
 
Regards,
Chris
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