Memory & print spooler errors (repost due to text problem)

 

Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4

I've had a problem printing to my Dell Laser MFP 1815DN from my new Dell XPS M1330 laptop running 64-bit Vista Home Premium.  I don't have the problem printing from any of the 6 other XP machines in the network.

When I print from the laptop, I get what appear to be memory errors on the printer.  If I'm connected to the printer over Ethernet, I get this error on the printer's LCD screen:

Internal Error

Power On/Off

 

(The second line of the error message changes.  Here are two examples of what that reads:)

40a9ae44 3T 915 Rip

Ff e00fc 2T 932 Rip 

 

If I'm connected directly to the laptop vis USB, the error changes.  Now it reads:

Internal Error

Power On/Off

 

Psched_Main.c

2153 EM

 

In both cases, the printer immediately goes OFFLINE on the laptop.  When I say Offline, I don't mean that I can simply go into the dropdown menu and change it back to Online -- I mean that it goes offline and I can't get it back online.  I have to delete it and reinstall it.

 

Does anyone know why this happens and how to stop it?  I simply cannot print to my Dell printer from the Dell laptop.

 

When I first purchased the laptop, I talked at length to the support team for laptops.....they say this is a printer problem and not related.  I don't know, since I also have another problem with the printer.  The print spooler keeps cutting out and I can't print at all.  I think that is due to a faulty HP driver -- I'm testing that now by simply disconnecting all HP printers and uninstalling them and seeing if the spooler goes out again. 

 

Thanks.

 

Stephen