Missing File "DL_Dashboard.exe"

I started this process, which seemed to get me further than before, HOWEVER....I am missing the config.xml file (on the disc - it's not in the folder)!

What to do now??

You may not need it. For me the dashboard program seems to run without it.

Tried this and it still does not work. I do get the Dell Printer Home now but nothing works, the button for documents is dim and states "install OCR from CD to enable" . Printing and copying is fine but I have to use Adobe fine reader to scan.

Lou

Well, either I need it, or the copy/pasting files solution just doesn't work, because it still does not work for me. However, instead of saying "shortcut not found" or whatever it brings up a page that says the .xml file is not found. Hence, I believe I need it. Is there a reason it wouldn't be on the disc? That is very curious to me.

Well, the config.xml file is just a few lines of text. Here it is in its entirety:

     Lexmark Pro700 Series

     4444101

      Lexmark S600 Series

     444W601

     Lexmark S300-S400 Series

     ISD_MNMT_LOOKUP

     Lexmark Pro200-S500 Series

     ISD_MNMT_LOOKUP

       Lexmark Pro800-Pro900 Series

     ISD_MNMT_LOOKUP

     Lexmark X543 XL

     4444301

     Dell P713w

     44442DW

     Dell P513w

     44433DW

     Dell V715w

     44441DW

     Dell V310-V510 Series

     ISD_MNMT_LOOKUP

     LG LIP3310 and LIP3320

     ISD_MNMT_LOOKUP

     LG LIP3370

     4443LGW

Rick

I lost my install disk for my V313w printer.  How can I get a new install disk.

I go to "Start"

"Programs"

Dell printer

Dell printer home

And it goes to the scan protion only.

I trying to change the security passcode on printer and the instruction lead me nowhere

dennis_kethan,

I can help you install the printer, but it will not have the OCR Program, needed to scan and fax.

If you give me the make and model of your computer and operating system. 33-bit or 64-bit?

How is the V313w Wireless Printer connected to your computer, usb cable or wireless?

Virus program and firewall you're using.

Rick

Rick

I have an Inspiron 1420 Dell Laptop.

I'm currently using Windows Vista

I'm trying to setup wirelessly.  I can print using USB cable but not wirelessly.

I have two other user for the printer and they connect wirerlessly. 

The network was working fine until I secured my wireless router.  I have bee racking my brain trying to figure this out.

I had already downloaded the drivers and firmware.

Rick,

I have a Netgear Range Max N router.  I'm using WPA2 security setting.  No specific channel id.

dennis_kethan,

Make and model of your wireless router. What type of security are you using? What channel?

Rick

dennis_kethan,

A doul band, correct.

Make a new SSID, maybe something like dennis_kethan_G and use these Recommended Wireless Router Settings I use channel 11.

You'll also need to make a Wireless N SSIS something like dennis_kethan_N that way you know which connection you're connecting to.

After you have the router settings corrected, then...

Download the proper Vista drivers from Dell V313 All-In-One Printer owners thread

Install the drivers, choose network, then choose new installation and follow the instructions. It should prompt you to connect the printer with the USB cable, then ask to find your network and the password. It has to connect to the wireless G band that has WPA-PSK(TKIP) Security(Personal)

Once the printer finds and connects to the network, the printer installation will continue to finish installing.

Remember virus programs and firewalls will block communications.

Rick

Hell Rick my answwer is yes to all your questions

even thought one problem is that the printer was a used gift and didnt come with the cd i downloaded the software from the internet and copying and printing works fine, but the scanning is not working because i can not open the dashboard can you please help

Hi,

Welcome to the community,

Uninstall the printer from the computer and restart the system,

then go to support.dell.com and check your printer model in this case it is V313w printer

go to the printer model and seleect the operating system , if it is windows 7 make sure you select 64 bit or 32 bit

download the driver and install it on the computer, after the installation is over

using the cd for the printer run the set up and selec the option install additional software

complete the installation using the CD and then check the Dell printer Home, it should be working

Alok Kar

Dell | Social Media Outreach | Global Social Media & Community

Hi,

Welcome to the community,

Uninstall the printer from the computer and restart the system,

then go to support.dell.com and check your printer model in this case it is V313w printer

go to the printer model and seleect the operating system , if it is windows 7 make sure you select 64 bit or 32 bit

download the driver and install it on the computer, after the installation is over

using the cd for the printer run the set up and selec the option install additional software

complete the installation using the CD and then check the Dell printer Home, it should be working

Alok Kar

Dell | Social Media Outreach | Global Social Media & Community