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August 16th, 2008 18:00
Photo 926 scanner
I have a photo 926. The printer works and so does the photocopier but I cannot get the scanner to work. The message is "cannot find the applications". It has worked before so what has happened. The 926 is connected through the Dell wireless hub 3300. Can you help?
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PudgyOne
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August 16th, 2008 20:00
Disconnect your printer. Download and run this patch to completely reomve the printer from your computer.
Restart your computer.
Now time to fix your wireless router.
Update the firmware in the wireless router, make and model needed, manuacturers website.
Broadcast SSID(Change this, it will make it easier to connect)
Use WPA-PSK(TKIP) Security. Most wireless devices work best with this type of security.
Mixed b and g mode(n if available)
Use channels 1, 6 or 11. Most wireless devices work best on these channels.
Save and exit. Power everything off. Wait 30 seconds and turn everything back on. Try and connect.
Now for the 3300.
Attach the 3300 to your computer using the USB Cable and insert the 3300 disk. Follow the instructions. It should ask you for the network ID, type of security and password.
Now for the printer.
Download the proper drivers.
XP Drivers
Vista 32-bit Drivers
All other drivers
Install the drivers, choose network, choose I'm using a wireless print server(if you do not see this, then choose add printer and you should see it then) and follow the instructions.
Scanning
Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.
Scanning wirelessly, use the scan buttons on the printer.