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February 19th, 2007 10:00

Print problem with A960

Hi ALL,
 
I have got  a DELL A60 printer....worked fine so far.
 
But recently, it does not provide good printouts (very faint black printouts only!) when I print a document or copy a document.
 
The black cartridge is more than half and color cartridge is less then half.
When I print a TEST PAGE, from all-in-one GUI, it comes out good.
 
Could you please suggest me what is wrong with the printer setup and how to solve it?
 
One question: Does this printer requires filled COLOR cartridge if one needs only BLACK printouts?
 
Thanks in advance!

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1.3K Posts

February 19th, 2007 12:00

I have a 960. You may want to go into the software, and clean the print heads. You can replace one cartridge at a time.
I noticed that the copier does not make dark copies.  If you have the desk space, a separate scanner makes better copies.


Message Edited by ctalia4000 on 02-19-2007 09:14 AM

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