Printer problem or cable or cartridge?

Question

Printer only produces some of the lines of text correctly, others are chopped or smudged. I did all the troubleshooting, reinstalled driver, talked to the support people who said buy new printer or take to local repair shop. I am not sure this is a printer problem. Could it be the cable suddenly isn't working right or the cartridge has failed? There definitely is enough ink. This does not seem to be a very active forum. Anyone there?

shadowlynx · Answer

try cleaning the encoder strip on the printer., using a damp cloth. BE CAREFUL .. IT BREAKS EASY and if it breaks, there is no fixing it.

humm. html images must be disabled on this board :( o well. here is a link to a pic that shows you

http://img221.imageshack.us/img221/7350/positioncarriage0pb.png

Message Edited by shadowlynx on 05-05-200608:47 PM

summer06 · Answer

Thanks for your reply. I finally figured it out. After doing every other conceivable thing, I disconnected the new surge protector I had recently installed. Now the printer works fine again.

Nobody is gonna believe this. How could a surge protector do this? Beats me. But it goes into the trash today.

summer06 · Answer

OK, so it was a dumb idea that a surge protector could be involved. Finally it quit doing everything, no print, no copy, no scan. So, I replaced it. Now I have a printer that is junk ready for the free recycle program, unless I decide to fool around with it. Any non-techie ever succeed in replacing parts in these things and making them work?

Printers

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