prints the paper yellow

Question

my all in 1 was printing fine but now it prints everything yellow did the cleaning and soaking no help. what is the prob....please help Message Edited by kj_sms on 03-24-2005 02:08 PM

william_the_sco · Answer

I would still suspect the ink cartridges. Take out both ink carts, soak in 1/2 inch of hot water for 15 to 30 minutes. Blot print heads with clean paper towel. You should see black ink on the towel and all three colors on the towel. If so re-install and re-try. If you get virtually no ink on the towel, then the ink carts are either empty, dried out, or have badly clogged print heads. Message Edited by william_the_scot on 03-24-2005 04:37 PM

william_the_sco · Answer

Message Edited by william_the_scot on 03-24-2005 04:35 PM

Printboy007 · Answer

Just making sure, but are any of your ink levels reporting as low? It could be that you are simply running out of one color of ink and not the others. If that isn't the case, try what william_the_scot recommended above...

Message Edited by Printboy007 on 03-24-2005 05:14 PM

kj_sms · Answer

the ink levels are almost full..   i've only had the printer a month and only used it three times . it will print the page and all the colors but it has yellow lines going through everything

Printboy007 · Answer

If you done the cleaning page, the alignment page, and you have tried to soak the cartridges, there's not much left for you to do.  Contact Dell and explain your situation, they should send you replacement cartridges for your defective ones.

ChristineMapes · Answer

I'm having the same trouble with my printer.  It has yellow lines running through my pictures and I can't figure out why.  I just got my printer so the ink is full.  Have you figured out how to fix this yet?  Please help!!!

william_the_sco · Answer

To help determine what the problem might be we need to know some more information.

Is this just when you are printing photos? If it is when you are printing photographs, are you using photo paper or regular inkjet paper? Are you using the photo print ink cartridge? Have you run an alignment page? If so, does the LCD on the printer say that it aligned ok? What model printer do you have. Do all colors print when you run a print head cleaning page?

heathhowell · Answer

I have noticed that several people are having a problem with their photos printing with a yellow hue to them.  I, too, am having the same problem.  I have a 922.  I called technical support and they walked me through the cartiridge cleaning process with no improvement.  They then sent me a new photo ink cartiridge with no improvement.  They then sent me a new printer with no improvement either.  In fact, the new printer is worse than the first, the pictures are fuzzier and I have picked up some lines running across the photo.  I am using dell photo paper.  Any suggestions.

Printboy007 · Answer

heathhowell - The problem could still lay with your color cartridge if that hasn't been replaced yet.  Dell Tech Support should have at least sent you both new cartridges before they replaced the printer, it sounds like a faulty color cartridge is your problem at this point...

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prints the paper yellow

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