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September 2nd, 2009 18:00

Problem scanning with AIO 962

I've recently had problems scanning with my AIO 962.  The picture scanned is barely visible and the light that goes across the scan bed is pink or light red instead of white.  Sometimes when I push the button to scan it doesn't do anything.  It is approx. 4-5 years old.  Any ideas or is it time for a new AIO?  Thanks for any help!

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September 2nd, 2009 18:00

meisen5,

 

Sounds like the bulb is going out on the scanner. It's probably cheaper to purchase a new printer, than repair the old one.

 

 

Rick

2 Posts

September 2nd, 2009 20:00

Thanks for the reply, that was what I was thinking but needed someone else's opinion. 

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