99grandamse,

Try installing the drivers following the instructions below.

Disconnect your printer. Download and run this patch (a MUST with Vista machines) to completely remove the printer from your computer.

Restart your computer.

Download the proper drivers

XP Drivers

Vista 32-bit Drivers

All other drivers

Install the proper drivers. You'll be prompted when to connect your printer.

Scanning

Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.

Scanning wirelessly, use the scan buttons on the printer.

Rick