First run Delete Print Jobs to remove any stuck print jobs in the queue.
Disconnect the printer.
Download and run the patch(printer cleanup utility) until it prompts you to restart your computer.
Restart your computer.
Since all I know is that you're using XP Pro, the rest of the information is vague. Make and model of your computer and operating system is helpful. 32-bit or 64-bit?
How is the printer connected to your computer, usb port or using the wireless adapter.
You should be able to install the printer using the printer disk, since you're using XP. After the printer is installed, you';ll get a message, the printer is not connected. Connect the printer at this time(powered on)
mhanson17
2 Posts
0
March 29th, 2011 09:00
System is running XP Pro
PudgyOne
9 Legend
•
30.3K Posts
0
March 29th, 2011 11:00
Max,
First run Delete Print Jobs to remove any stuck print jobs in the queue.
Disconnect the printer.
Download and run the patch(printer cleanup utility) until it prompts you to restart your computer.
Restart your computer.
Since all I know is that you're using XP Pro, the rest of the information is vague. Make and model of your computer and operating system is helpful. 32-bit or 64-bit?
How is the printer connected to your computer, usb port or using the wireless adapter.
Links to the patch/drivers can be found at...
Dell 966 Photo All-In-One Printer owners thread (W7)
You should be able to install the printer using the printer disk, since you're using XP. After the printer is installed, you';ll get a message, the printer is not connected. Connect the printer at this time(powered on)
Rick