Let's make sure the printer is installed correctly, first.
First, let's make sure your computer has the latest Windows Updates, especially.net framework, needed to run many applications and the latest Java.
Disconnect your printer.
Download and run this patch to completely remove the printer from your computer. Run the patch, a MUST on Vista machines, until it prompts you to restart your computer.
Now install the proper Drivers. You'll be prompted when to connect the printer(powered on)
As for scanning, if you have the disk that came with the printer, then insert the Printer disk and stop it from running. Go to My Computer and double click on it. Look for the drive with the Dell disk in it. Right click on it, left click explore. Look for the OCR Folder. In the OCR Folder, there is an Abbyy Folder. right click on setup.exe, that's in the Abbyy Folder and left click run as administrator. This will install the OCR program.
Scanning
Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.
Scanning wirelessly, use the scan buttons on the printer.
I've just bought a new Dell system which has windows Vista 32 bit installed on it and like the person you reply to, I can't get the scanner on my Dell all in one printer A940 to work and I was wondering if I have to download all the drivers you have listed above or only the Vista 32 bit driver and once I download these drivers, how do I install them, because just opening these files or unzipping them does nothing, I think I'm missing a step in between. Thanks dfrac62
You need to disconnect the printer. Download and run the patch, a MUST on Vista machines, until it prompts you to restart your computer.
Restart your computer.
Download the Vista 32-bit drivers and save them to your desktop. Double click on the driver package. It might only unzip the files. Look for the setup.exe file, right click on it, left click run as administrator and follow the instructions.
It will prompt you to connect your printer(powered on) Please use a 6ft or smaller USB Cable.
PudgyOne
9 Legend
•
30.3K Posts
0
April 30th, 2009 03:00
kafui,
Let's make sure the printer is installed correctly, first.
First, let's make sure your computer has the latest Windows Updates, especially.net framework, needed to run many applications and the latest Java.
Disconnect your printer.
Download and run this patch to completely remove the printer from your computer. Run the patch, a MUST on Vista machines, until it prompts you to restart your computer.
Restart your computer.
Download the proper drivers.
XP Drivers
Vista 32-bit Drivers
Vista 64-bit Drivers
All other drivers
Now install the proper Drivers. You'll be prompted when to connect the printer(powered on)
As for scanning, if you have the disk that came with the printer, then insert the Printer disk and stop it from running. Go to My Computer and double click on it. Look for the drive with the Dell disk in it. Right click on it, left click explore. Look for the OCR Folder. In the OCR Folder, there is an Abbyy Folder. right click on setup.exe, that's in the Abbyy Folder and left click run as administrator. This will install the OCR program.
Scanning
Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.
Scanning wirelessly, use the scan buttons on the printer.
What happens now?
Rick
dfrac62
4 Posts
0
September 1st, 2009 17:00
I've just bought a new Dell system which has windows Vista 32 bit installed on it and like the person you reply to, I can't get the scanner on my Dell all in one printer A940 to work and I was wondering if I have to download all the drivers you have listed above or only the Vista 32 bit driver and once I download these drivers, how do I install them, because just opening these files or unzipping them does nothing, I think I'm missing a step in between. Thanks dfrac62
PudgyOne
9 Legend
•
30.3K Posts
0
September 1st, 2009 20:00
dfrac62,
You need to disconnect the printer. Download and run the patch, a MUST on Vista machines, until it prompts you to restart your computer.
Restart your computer.
Download the Vista 32-bit drivers and save them to your desktop. Double click on the driver package. It might only unzip the files. Look for the setup.exe file, right click on it, left click run as administrator and follow the instructions.
It will prompt you to connect your printer(powered on) Please use a 6ft or smaller USB Cable.
Rick
dfrac62
4 Posts
0
September 2nd, 2009 17:00
Thank you Rick!!!!!!:emotion-2: It works!!!! dfrac62
PudgyOne
9 Legend
•
30.3K Posts
0
September 2nd, 2009 18:00
dfrac62,
GREAT JOB! :emotion-21: Thanks for posting back. Gald you got it working.
Take care,
Rick