Unsolved
This post is more than 5 years old
9 Posts
0
5058
March 29th, 2008 20:00
Software/Driver For A940
Hi,
Recently had to reformat pc w/xp sp2. I have a dell a940 all in one and the software that i originally had included a print/scan/copy control program. When I reinstalled from the drivers on the dell website, that program no longer shows up and all i get is the printer solution center with info on maintenance, troubleshooting, ordering ink etc... Anybody know where i can get the print/scan/copy control program or why it's not installing with the driver? Thanks.
No Events found!


PudgyOne
11 Legend
•
30.3K Posts
•
106.6K Points
0
March 30th, 2008 08:00
Try installing the printer this way. The Dell accelerator Center is included in the download, just make sure you aren't using some type of accelerator.
Disconnect your printer. Go to start/programs/Dell printers and un-install your printer.
Restart your computer.
Now go to drivers and downloads/select product/printers/select your printer. Download drivers, Utilities, firmware and Patches. From what I see, the patch is to remove the printer.
Install your printer drivers. You'll be prompted when to connect it.
Then install the firmware.