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December 18th, 2011 08:00

V305 Printer causing disk-not-found messages

I'm running Windows 7 on a Dell Inspiron with a Dell V305 Printer attached. When opening Google Chrome or Microsoft Outlook the following error message comes up:

There is no disk in the drive. Please insert a disk into drive\Device\harddisk6\DR12 (sometimes the numbers change).

The error message disappears if I switch the printer off. Any idea how to fix?

Sometimes the error message disappears after trying to close the error window about 20 times but with the printer left on.

9 Legend

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30.3K Posts

December 18th, 2011 11:00

alisonmcnaught,

 

Do you have Microsoft Word Speech and Handwriting Recognition activated?

 

Do you have a memory card in the printer?

 

 You can also read this article.

 

"There Is No Disk in the Drive. Please Insert a Disk into Drive \Device\harddisk\Dr1" Error Message When You Start Your Computer

 

 

Rick

9 Legend

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30.3K Posts

December 19th, 2011 09:00

alisonmcnaught,

 

Maybe something in Chrome is causing theis. Did you try contacting them? Printer worked before Chrome started giving this error message, correct?

 

 

Rick

December 19th, 2011 09:00

Thanks for the reply. The answer to both questions is 'no'. The article doesn't seem to help. However,  the conflict seems to be specific to Chrome (the Outlook relationship was a misunderstanding on my part ) - when I use Internet Explorer there is no error message.

9 Legend

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30.3K Posts

December 19th, 2011 10:00

alisonmcnaught,

 

Printer errors, connection problems are being caused by Chrome. Trying to sort these out.

 

 

Rick

December 19th, 2011 10:00

Both Chrome and printer worked fine until a couple of weeks ago. Maybe a Chrome auto update has caused the conflict. I will try contacting Chrome.

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