If you had and electrical storm or power flicker, sometimes powering off the ISP modem/router and wireless router(if any) for 30 seconds. Then power on the ISP modem/router. Wait 15 seconds, then power on the wireless router(if any). Restart the computer and power off the wireless printer. Wait 30 seconds, then power it back on.
To answer your questions in order: Yes (turned on). No (don't know how to turn on Eco-Mode - just use the button?). Not sure (it's an AT&T modem, how do I tell what channel it's on?). Yes - using free avast, there was an update last week. Thanks!
On the Dell V715w Wireless Printer. Power on the printer. On the printer there is a button called Eco-mode. When activated, the printer prints on both sides of the paper and sleeps after 10 minutes. The printer is neven turned off. It sits there and blinks, when not in use. As soon as a print command is sent, the printer takes about a minute to wake up, then prints the documents.
In the event of a paower failure, the printer will remember this setting, come on when the power is restored and if no print jobs are sent, goes back to sleep after 10 minutes.
Is the light on the printer green showing that it was connected, when powered on?
If so, then try these tweaks...
Start, control panel, device manager.
Go to the USB Controller section and click the + sign.
Go to each USB Root Hub and right click on it, left click properties, left click power management. Uncheck the box, allow computer to turn off this device to save power.
Restart your computer.
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Start, control panel, device manager. Click on Network and then right click on your wireless adapter, left click properties, power management. Uncheck the box, allow computer to turn off this device to save power.
Still no luck. I think there is some problem with my wireless connection, I'm going to try calling AT&T. Another computer in my house is not connecting to the internet at all. Just really odd.
thanks for all your help, it was our wireless connection. I reset the modem and it started working again. Don't know why I had internet access, though.
Sorry I took so long to respond, I was not home for a couple days.
Glad you got it working! :emotion-21: Thanks for posting back. Sometimes durins power flickers, some wireless devices, their connections get disconnected. Try powering off the ISP modem/router and your wireless router for 30 seconds. Power on the ISP modem/router, wialt 15 seconds, the power on the wireless router. Power off the printer and other wireless devices for 30 seconds, then power them back on. Some computers also need restarted but the connections usually are restored.
PudgyOne
9 Legend
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30.3K Posts
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June 26th, 2011 23:00
Karen Kay,
If you had and electrical storm or power flicker, sometimes powering off the ISP modem/router and wireless router(if any) for 30 seconds. Then power on the ISP modem/router. Wait 15 seconds, then power on the wireless router(if any). Restart the computer and power off the wireless printer. Wait 30 seconds, then power it back on.
The printer works best when you use these Recommended Wireless Router Settings, I use channel 11. How to login to your wireless router I would make a new SSID
Here is how to setup your wireless router with pictures. Setting up/Troubleshooting a Wireless Network
If you change anything, like the security, SSID or password, then you'll need to setup the printer, like you did when it was first purchased.
Rick
PudgyOne
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June 26th, 2011 06:00
Karen Kay,
Is the printer turned on?
Are you using Eco-mode?
What channel is your wireless router using?
Recently update your virus protection and/or firewall?
What virus program and firewall are you using?
Rick
Karen Kay
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June 26th, 2011 08:00
To answer your questions in order: Yes (turned on). No (don't know how to turn on Eco-Mode - just use the button?). Not sure (it's an AT&T modem, how do I tell what channel it's on?). Yes - using free avast, there was an update last week. Thanks!
PudgyOne
9 Legend
•
30.3K Posts
0
June 26th, 2011 14:00
Karen Kay,
On the Dell V715w Wireless Printer. Power on the printer. On the printer there is a button called Eco-mode. When activated, the printer prints on both sides of the paper and sleeps after 10 minutes. The printer is neven turned off. It sits there and blinks, when not in use. As soon as a print command is sent, the printer takes about a minute to wake up, then prints the documents.
In the event of a paower failure, the printer will remember this setting, come on when the power is restored and if no print jobs are sent, goes back to sleep after 10 minutes.
Try this first before trying anything else.
Rick
Karen Kay
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June 26th, 2011 18:00
This didn't work, sorry. Still getting the no communication message. I'm going to leave the Eco-Mode on though.
PudgyOne
9 Legend
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30.3K Posts
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June 26th, 2011 19:00
Karen Kay,
Is the light on the printer green showing that it was connected, when powered on?
If so, then try these tweaks...
Start, control panel, device manager.
Go to the USB Controller section and click the + sign.
Go to each USB Root Hub and right click on it, left click properties, left click power management. Uncheck the box, allow computer to turn off this device to save power.
Restart your computer.
--------------------------------------
Start, control panel, device manager. Click on Network and then right click on your wireless adapter, left click properties, power management. Uncheck the box, allow computer to turn off this device to save power.
Rick
Karen Kay
1 Rookie
•
19 Posts
0
June 26th, 2011 20:00
Still no luck. I think there is some problem with my wireless connection, I'm going to try calling AT&T. Another computer in my house is not connecting to the internet at all. Just really odd.
Karen Kay
1 Rookie
•
19 Posts
0
July 1st, 2011 20:00
thanks for all your help, it was our wireless connection. I reset the modem and it started working again. Don't know why I had internet access, though.
Sorry I took so long to respond, I was not home for a couple days.
PudgyOne
9 Legend
•
30.3K Posts
0
July 2nd, 2011 02:00
Karen Kay,
Glad you got it working! :emotion-21: Thanks for posting back. Sometimes durins power flickers, some wireless devices, their connections get disconnected. Try powering off the ISP modem/router and your wireless router for 30 seconds. Power on the ISP modem/router, wialt 15 seconds, the power on the wireless router. Power off the printer and other wireless devices for 30 seconds, then power them back on. Some computers also need restarted but the connections usually are restored.
Take care,
Rick