Wireless connection not working with 964

I have a 3300 attached to my 964 and here's the way I corrected this.

 

 

Update the firmware in your wireless router. Manufacturer's website, make & Model needed.

Broadcast SSID(You may want to change this to make it easier to connect)

Use WPA security

Mixed b and g mode(n if available)

Use channels 1, 6 or 11. Most devices work better on these channels.

Save and exit. Power everything off for 30 seconds. Power everything back on, wait 30 seconds, now try to connect.

 

 

Attach the 3300 to your computer using the USB Cable and insert the 3300 disk. Follow the instructions. It should ask you for the network ID, type of security and password.

 

Un-install your printer.

 

Restart your computer.

 

Download the latest XP Driver for the 964 printer.

 

Install the driver, choose network, choose I am using a wireless print server and follow the instructions.

 

Also remember to install the latest firmware for the 964 printer.

 

 

Scanning

Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.

Scanning wirelessly, use the scan buttons on the printer.

Thanks. Will this mess up my wireless divices (laptops) I am using now on my wireless network?

The router was finally recognized, but when I try to install the printer software, I get to a screen where it tells me a scan can be done from my named computer, and they want a pin # for security. I do this, and hit next, but after a couple of minutes, it tells me it can't register the name and pin at this time, Try agin later. After many trys, nothing....any ideas?

Attach the 3300 to the computer and try installing the latest firmware for the 3300. Then setup the 3300 and see if it works. You can also try using the setup Utility for the 3300.

 

I tried typing in the wrong pin number and the printer does display an error message telling me that. I also tried sending a scan to another computer, that was offline and it never tell me the error you quoted. It just scans and the give me the default list of applications(clipboard, E-mail and file), just like it used to before I changed the security to WPA-PSK(TKIP) Security, mixed b and g mode(n if available) and using channels 1, 6 or 11.

 

You did update the firmware in your 964 printer? It had scanning issues that were corrected in the firmware update.

 

After you get the 3300 setup, and attached to the printer, power everything (modem, wireless router, 3300 and the printer for 30 seconds. Turn on the modem, wait 15 seconds, turn on the wireless router, wait 15 seconds, turn on the printer, wait 15 seconds, then turn on the 3300)

 

Do all three lights light on the 3300? If not, then it's possible the 3300 may have failed. Try connecting the printer to a usb port and see if you can try scanning using the Dell All-In-One Center.