cannot open attachment

Question

Received mail with JPG files in attachment. Each time I try to open
get box saying, No program associated with it create an association
in folder options control panel. Can anyone please explain how to do this.

Riders

erinscobee · Answer

You need to go into your Control Panel and Folder Options, and under File Types, pick a program that will open your JPG files. Do you have a graphics view program?   E~

riders · Answer

Done as you said cannot see JPG files there as for graphics view program I have no idea. The computer is dell dimensions 9200 media centre Riders

erinscobee · Answer

Okay. So, you went to Control Panel, Folder Options and File Types and JPG was not listed?   Go to Control Panel and Folder Options again.   Select File Types tab.   Select New.   By File Extension type JPG.   Click on Advanced and select JPEG Image from the dropdown list (beside Associated File Type).   Click OK.   Then Click OK again.   That should work!   Hope this helps.   E~

riders · Answer

Spot on ,can I do this with any file that will not open. Riders

erinscobee · Answer

Not every file. It just depends on the file type and what programs you have available on your computer to open them with.   E~

erinscobee · Answer

You're not being a pain.   If you have Power Point on your computer, link the PPT extension to that.   If you don't have Power Point and you've linked the PPT extension to the Power Point Viewer, you can download the viewer here: http://www.microsoft.com/downloads/details.aspx?FamilyId=428D5727-43AB-4F24-90B7-A94784AF71A4&displaylang=en.   Hope this helps!   E~

riders · Answer

Sorry to be a pain but I have just received mail with microsoft powerpoint slide show I have looked in the folder options power point viewer is in there but I cannot open the attachment getting the same message.   Riders

riders · Answer

I have downloaded powerpoint viewer but still cannot open attachments. Riders

erinscobee · Answer

You downloaded the PowerPoint viewer and installed it?

riders · Answer

Yes I have installed Powerpoint Viewer Riders

erinscobee · Answer

Try linking the PPT extension to the program again from the control panel.

erinscobee · Answer

Go to your Control Panel and open Folder Options and click on the File Types.   Scroll down and select/highlight PPT.   Then, in the lower half of the window, click on Change.   From the pop-up, scroll through the programs and select Microsoft Office PowerPoint (if you have it) or Microsoft PowerPoint Viewer.   Then click OK.   That should work. If not, let me know.   E~

riders · Answer

Sorry do not know how to do that. Riders

riders · Answer

Erinscobee,
I have just downloaded and installed open office (free Version)
www.openoffice.org.This has solved the problem can now open attachments. Thank you for all the trouble I have caused, I wish I had got into computers a lot sooner than I
did I'm 68 now the old brain cannot cope so well.
Many thanks bad news is I will be back

Riders

erinscobee · Answer

No problem at all! You haven't been any trouble. I'm just glad you can open attachments.   Take care, Erin

Productivity Software

cannot open attachment

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