Dell Data Protection - Uninstall Problem

Question

I am using Windows 7 Professional on a Precision T3610 desktop machine. Some time ago I spent time trying to uninstall the Dell Data Protection software which came with the computer.  However not all has been removed, I think I uninstalled in the wrong order and some still remain. The program is no longer available, however, starting my computer is now a pain, first up comes a box saying Dell Data Protection/Security Tools.. Please Wait.   Then after about 3-5 minutes a box comes up and says: 'The Biometric Functionality Is Not Working' and two options are given: 'Log On Without Biometric Functionality' or 'Wait 30 Seconds and Prompt again.  I choose The 'Without Biometric' option and then the normal Windows & start up proceeds.I really need to uninstall this it is driving me crazy. Dell Data Protection is listed in add/remove programs list however it is never successful, when I try and uninstall after a few minutes a box comes up saying 'Error 1721. There is a problem with the Windows Installer Package. A program required for this install could not be run. Contact you support etc' It then rolls back the uninstall. I have tried various uninstall programs all with the same result. Some folders remain in C:/ ProgramData/Dell. These are:  CommndUpdate. Dell DataProtection. Digital Delivery and Drivers. There are eight files in the Dell Data Protection folder. I see now there are five sections to this software, but not sure what is the best way forward. Any help would be gratly appreciated.

robert p · Answer

Hi Stewart Webb, Thanks for posting. Here is some information you may find helpful:  http://dell.to/2pwx86B

Productivity Software

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